Analyzing and Improving Mediation Skills
Presented by:
The University of Mississippi Center for Continuing Legal Education
Basic Mediation: 14 hrs of CLE credit including 1 hour of ethics
March 10-11, 2008, The Depot, Oxford, MS
July 14-15, 2008, E.F. Yerby Conference Center, Oxford, MS
October 20-21, 2008, E.F. Yerby Conference Center, Oxford, MS
Advanced Mediation: 14 hrs of CLE credit including 1 hour of ethics
March 12-13, 2008, The Depot, Oxford, MS
July 16-17, 2008, E.F. Yerby Conference Center, Oxford, MS
October 22-23, 2008, E.F. Yerby Conference Center, Oxford, MS
Mediation Critique: 12 hrs of general CLE credit
May 12-13, 2008, E. F. Yerby Conference Center, Oxford, MS
Basic Mediation Agenda • Advanced Mediation Agenda •
Mediation Critique
About the Instructors • Additional Information • Online Registration
AGENDA |
|
| Day 1 | |
| 8:00 a.m. to 8:30 a.m. | REGISTRATION, WELCOME, and OPENING REMARKS |
| 8:30 a.m. to 9:00 a.m. | Mediation Goals and Techniques: Directive and Transformative |
| 9:00 a.m. to 10:00 a.m. | Listening, Communication and Other Basic Mediation Skills |
| 10:00 a.m. to 10:15 a.m. | BREAK |
| 10:15 a.m. to 11:00 a.m. | Separating the People from the Problem: Win/Win; BATNA & Caucusing |
| 11:00 a.m. to 11:30 a.m. | Role Play |
| 11:30 a.m. to noon | Race, Class, Gender & Cultural Issues in Mediation |
| noon to 1:00 p.m. | LUNCH (provided) |
| 1:00 p.m. to 2:00 p.m. | Ethical Issues in Mediation |
| 2:00 p.m. to 2:30 p.m. | The Role of the Effective Mediator |
| 2:30 p.m. to 2:45 p.m. | BREAK |
| 2:45 p.m. to 4:00 p.m. | Video & Discussion: "Seven Stages of Mediation" |
| 4:00 p.m. to 5:30 p.m. | The Mediator's Map & Problem Solving |
| Day 2 | |
| 8:00 a.m. to 9:00 a.m. | Negotiation, Asking Questions, Helping Parties Define Their BATNA |
| 9:00 a.m. to 10:00 a.m. | Role Play & Discussion |
| 10:00 a.m. to 10:15 a.m. | BREAK |
| 10:15 a.m. to 11:30 a.m. | Arranging the Physical Surroundings & Conducting a Mediation Session |
| 11:30 a.m. to 12:30 p.m. | Video & Discussion "Mediation, It's Up to You" |
| 12:30 p.m. to 1:30 p.m. | LUNCH (provided) |
| 1:30 a.m. to 2:30 p.m. | Role Play & Discussion |
| 2:30 p.m. to 2:45 p.m. | BREAK |
| 2:45 p.m. to 3:00 p.m. | Dealing With Difficult People and Problem Behavior |
| 3:00 p.m. to 4:00 p.m. | Humor in Mediation, Troubleshooting Tips and Limitations of the Mediation Process |
| 4:00 p.m. to 4:30 p.m. | Where do I go from here? Finding Work and Getting Started |
Pre-Requisite for this course is the completion of BASIC MEDIATION SKILLS TRAINING.
AGENDA |
|
| Day 1 | |
| 7:30 a.m. to 8:00 a.m. | Registration |
| 8:00 a.m. to 8:15 a.m. | Welcome, Introductions, and Opening Remarks |
| 8:15 a.m. to 10:00 a.m. | Review the Basics: Asking Questions, BATNA, Win/Win Techniques, Caucus, Active Listening, and ABC's of ADR |
| 10:00 a.m. to 10:15 a.m. | BREAK |
| 10:15 a.m. to 11:00 a.m. | Thirteen Objections to Mediation and Thoughtful Responses |
| 11:00 a.m. to noon | The Attorneys' Role in the Mediation Process |
| noon to 1:00 p.m. | LUNCH (provided) |
| 1:00 p.m. to 3:00 p.m. | Caucus Sessions vs. Joint Sessions: Advantages and Disadvantages of Selecting One Approach Over the Other |
| 3:00 p.m. to 3:15 p.m. | BREAK |
| 3:15 p.m. to 4:45 p.m. | Creating the Umbrella Question; Bridgebuilding Techniques |
| Day 2 | |
| 8:00 a.m. to 8:30 a.m. | Recap from Day One: A Review of the Learning Experience |
| 8:30 a.m. to 9:30 a.m. | Clues that You're Being "Played" and How to Respond |
| 9:30 a.m. to 10:00 a.m. | The Offer |
| 10:00 a.m. to 10:15 a.m. | BREAK |
| 10:15 a.m. to 11:30 a.m. | The Offer (continued) |
| 11:30 a.m. to noon | Impasse: What is it? And How Do You Deal with It? |
| noon to 1:00 p.m. | LUNCH (provided) |
| 1:00 p.m. to 2:30 p.m. | Impasse (continued) with Role Play and Reality-based Scenarios |
| 2:30 p.m. to 3:00 p.m. | Miscellaneous Problems: Screw-ups You Didn't Know Were Going To Happen |
| 3:00 p.m. to 3:15 p.m. | BREAK |
| 3:15 p.m. to 4:15 p.m. | Ethical Issues Facing the Mediator |
| 4:15 p.m. to 4:30 p.m. | Questions and Answers |
| 4:30 p.m. to 4:45 p.m. | Closing and Exit Survey |
This third component of the Mediation Training Curriculum gives participants the opportunity to advance their skills through an intensive workshop featuring role play and skills critique. The Mediation Critique class offers twelve hours of training. Upon completion of Basic, Advanced and Critique classes, participants will have forty hours of training. Many private entities, and some other states, require up to forty hours of skills training before a mediator can be approved for employment.
BEVERLY C. AUSTIN
Beverly holds a BPS with a concentration in mediation
and arbitration from the University of Memphis and an M.A.
in conflict resolution from Antioch University. She is an
experienced and highly qualified mediator and arbitrator. She
mediates for the EEOC, the USPS and the VA in several states.
Beverly is an approved trainer for the Mississippi Supreme
Court Mediation Program and has trained more than 400
attorneys. She coordinated the Small Claims Pilot Mediation
program in Paragould, Arkansas, mediated for a juvenile
restitution program in Little Rock and has been a driving force
in the training of a variety of other professionals in the value
of mediation.
ELTON W. CHARTRAND
Elton is an experienced Mediator and Arbitrator, as well as
a certified court mediator for the State of Arkansas Circuit
Courts. He serves as the Director of the Pulaski County District
Court Mediation Program in Little Rock, AR. He is an experienced,
skilled ADR practitioner, with a hands-on approach to
Mediation training. He has been instrumental in the development
of Mediation programs for both the courtroom and the
classroom setting. Elton brings not only hundreds of hours of
Mediation training and experience, but over thirty years of
private sector employment with Levi Strauss & Co., from
which he retired in 1997.
Refunds will be given as follows:
In the unlikely event a seminar is canceled, registrants will be notified and issued full refunds.
Convenient accommodations are available at The Inn at Ole Miss. Please call the hotel directly at (888) 486-7666; (local) 234-2331 to reserve your room. The Inn at Ole Miss is adjacent to the Yerby Conference Center.
If you require special assistance relating to a disability, please contact Renee Moore at (662) 915-7283 prior to the seminar.
Registration is open to all interested parties including attorneys, judges, legal assistants, and law office staff.
Walk-ins will be accepted on a space-available basis. If you plan to attend and do not pre-register, please call the UM-CLE
office at (662) 915-7283 to determine space availability. Written materials will be given on the day of the seminar.
Pre-registration is encouraged.
To ensure enrollment for a seminar, please complete the registration form and return it along with your payment to the address listed on the form. To register by fax, please complete the form and include your Visa or MasterCard number and expiration date. The fax number is (662) 915-5138. Registrants will receive additional information with their written confirmation from UM-CLE. Click here to register online.
Basic Mediation and Advanced Mediation have each been
approved by the Mississippi Commission on Continuing
Legal Education for 14 hours CLE credits including
1 hour of Ethics. Mediation Critique has been approved
by the Mississippi Commission on Continuing Legal
Education for 12 general CLE credits. Registrants seeking
mandatory CLE credit from another state should contact
UM-CLE in advance of the seminar.
